These Terms and Conditions govern your use of the Lemon Tree Interiors website and the purchase of products from us.
By accessing our website or placing an order, you agree to these Terms.
Business Name: Lemon Tree Interiors
Legal Entity: Suzo Decor CC (Registration No. 1986/023381/23)
Address: 22, 1st Avenue, Walmer, Gqeberha, 6001
Email: info@lemontreeinteriors.co.za
Telephone: 041 581 8796
Website: www.lemontreeonline.co.za
You agree to use this website only for lawful purposes.
You may not:
We may suspend or restrict access where misuse is suspected.
We make every reasonable effort to ensure product descriptions, photographs and pricing are accurate.
Because many products are handcrafted or made from natural materials:
Products remain subject to availability.
Submitting an order is an offer to purchase.
Your order is accepted only once we send an order confirmation or dispatch
confirmation.
We may cancel an order where:
If payment has already been received, any refund will be processed promptly.
All prices are displayed in South African Rand (ZAR) and include VAT (if applicable).
Delivery charges are shown before checkout.
Payment must be made using one of the approved payment methods displayed
on our website.
Delivery times are estimates only.
Customers must provide accurate delivery information.
Risk passes to the customer once the goods have been delivered or collected.
Please note a minimum courier charge of R150 applies to all orders requiring delivery.
Free shipping applies to orders over R3,500, excluding deliveries to outlying areas. Delivery charges for outlying areas will be quoted separately.
Free shipping does not apply to furniture items, which may be subject to separate delivery charges.
Returns and refunds are governed by our Refund Policy and the Consumer
Protection Act.
Nothing in these Terms limits your statutory consumer rights.
Where a product is defective or not of acceptable quality, we will provide an
appropriate remedy in accordance with the Consumer Protection Act.
Please notify us as soon as reasonably possible and provide proof of purchase.
9. Promotions
Promotions and discount codes:
All website content, including photographs, text, logos and designs, remains
the property of Lemon Tree Interiors or its licensors.
No content may be copied or reproduced without written permission.
Your personal information is processed in accordance with our Privacy Policy
and the Protection of Personal Information Act (POPIA).
Our website may contain links to third-party websites or payment providers.
We are not responsible for the content or policies of those third parties.
Nothing in these Terms excludes any rights you have under South African law.
To the extent permitted by law, Lemon Tree Interiors will not be liable for
indirect or consequential losses arising from the use of this website.
If you have a complaint, please contact us:
Email: rene@victoriahouseimports.com
(or your preferred customer service email)
Telephone: 041 586 4784
We aim to resolve complaints as quickly as possible.
We may update these Terms from time to time.
The latest version will always appear on our website with the revised effective date.
These Terms are governed by the laws of the Republic of South Africa.
Any disputes will be resolved in accordance with South African law.
This version reduces the document from 21 sections to 16, removes repetitive legal wording, keeps it compliant with the Consumer Protection Act (CPA), POPIA, and the Electronic Communications and Transactions Act (ECTA), and is easier for customers to read while still providing appropriate legal protection for Lemon Tree Interiors.
